Privacy Policy

Introduction

Eleven Femme (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, elevenfemme.com, and make a purchase.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact customer service. This information may include:

  • Personal Identifiers: Your name, billing and shipping address, email address, and phone number.
  • Payment Information: Credit/debit card details (processed securely by our payment partners; we do not store full card numbers).
  • Order History: Details of the products you purchase.

We also automatically collect certain information about your device and how you interact with our Site, including:

  • Device Information: Your IP address, browser type, operating system.
  • Usage Data: Pages you view, links you click, and other actions you take on the Site.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders.
  • Communicate with you about your order, our products, and promotions (if you have opted in).
  • Improve and personalize your experience on our Site.
  • Screen orders for potential risk or fraud.
  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you (such as payment processors, shipping carriers, and email service providers), under strict confidentiality agreements.
We may also disclose your information if required to do so by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us via our website.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website: elevenfemme.com.