Shipping Information

Domestic Shipping

Shipping Costs: Shipping charges are calculated at checkout based on the total order value, the destination, and the selected shipping speed (if multiple options are available). You will see the exact shipping cost before completing your purchase.

Order Tracking

You can track your order by clicking the tracking link in your shipping confirmation email. This will provide you with real-time updates on your package’s location and estimated delivery date.

International Shipping

At this time, Eleven Femme does not offer direct international shipping from our online store. For inquiries regarding international orders, please contact our customer service team via our website for potential assistance.

Shipping Address

Please ensure your shipping address is entered completely and accurately during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to correct an address, please contact us immediately through our website at elevenfemme.com. If the order has not yet been processed, we will do our best to update it.

Shipping Restrictions

Some remote areas or P.O. Box addresses may have limited shipping options or require additional delivery time. If any restrictions apply to your address, you will be notified during the checkout process.

Undeliverable Packages

If a package is returned to us as undeliverable (due to an incorrect address, failure to pick up from a carrier location, etc.), we will contact you using the email provided at checkout. A new shipping fee will be required to resend the order.

Contact Us

For any questions regarding your order’s shipping status or our shipping policies, please contact our customer service team through our website: elevenfemme.com.